How long does it take for my order to be produced?
As all orders are made to order, they typically take up to 10 days to be produced
I would like to change the customisation details for my order / cancel my order
All orders are processed within 1 working day and cannot be amended or cancelled once production has started.
The item is not what I was expecting. I am unsatisfied with how it looks.
All TrulyMine orders are made to order, and renders can be provided upon request. To get a render of your item before purchasing, simply contact us at email@example.com